(Re)insurance Claims Congress 

London

5 March 2020

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London (Re)Insurance Claims Congress 

London

5 March 2020

5 March 2020

London (Re)Insurance Claims Congress 

London

5 March 2020

London

5 March 2020

About (Re)insurance Claims Congress

5 March 2020

08:15 - 12:45

etc.venues Monument, 8 Eastcheap, London, EC3M 1AE

The 2020 (Re)insurance Claims Congress is the essential event for claims leaders who want to capitalise on Insurance Insider's insights and networks to help position themselves in an increasingly competitive landscape.

Panel sessions will provide senior claims professionals with the opportunity to hear from renowned industry experts who will unpick some of the most critical aspects of the planned claims solutions. Topics will cover: 

• Future of Lloyd’s: Blueprint One
• Claims and cyber business
• Customer experience
• Operational efficiency
• Innovation: culture, people, mindset and skills


The (Re)insurance Claims Congress 2020 is free to attend for claims professionals or senior market practitioners operating within an insurer, (re)insurer, MGA or brokerage​. Service providers must enquire.

2021 WAITLIST 

14

Speakers

3

Panel Discussions 

40%

C-Suite or Senior Management

Speakers

Business leaders, experts, and innovators

 

Richard Breavington

Partner

RPC

Luke Johnson

Claims Manager

Canopius

Roger Francis

Cyber Claims Director 
CFC Underwriting 

Philip Godwin

Head of Claims
Lloyd's

Julia Graham

Deputy CEO
and Technical Director

Airmic

Mark Hawksworth 

Global Technology Specialist Practice Group Leader

Sedgwick 

Tony Kriesel

Senior Claims Underwriter

Hiscox London Market

Colin Masson

Head of First Party
Complex Claims 

Beazley 

Helga Munger

Senior Claims Manager 
Munich Re

Peter Payne

Claims Performance Manager

Lancashire Syndicates at Lloyd’s

Steven Roberts 

Executive Claims Director 

Riverstone 

Steve Robson

Head of London Market Reinsurance Claims

Willis Re

Leonora Siccardi 

Global Head of Reinsurance Solutions Operations & EMEA Chief Operating Officer

Aon

Stuart Willoughby

Global Head of Claims  
SCOR

Agenda

08:15 - 09:00 Registration

Registration and breakfast

Collect your badge and help yourself to complimentary coffee and pastries

09:00 - 09:05 Chair's introduction

Chair’s introduction

Rachel Dalton, Senior Reporter, Insurance Insider

09:05 - 09:30 Keynote and Q&A

Keynote and Q&A:

Philip Godwin, Head of Claims, Lloyd’s

09:30 - 10:15 Lloyd’s Blueprint One

Panel discussion: Lloyd’s Blueprint One: What does it mean for claims?

Colin Masson, Head of First Party Complex Claims, Beazley

Stephen Roberts, Executive Claims Director, Riverstone

Steve Robson, Head of London Market Reinsurance Claims, Willis Re

 

  • The main opportunities and challenges for claims.
  • Is the likely outcome enhanced customer experience or is it enhanced operational efficiency?
  • How is the role of Claims evolving to accommodate the ever-changing nature of risks?

10:15 - 10:45 Coffee break

Coffee break and networking 

 

10:45 - 11:30 Redefining Innovation 

Panel discussion: Redefining Innovation in (Re)insurance Claims
Peter Payne, Claims Performance Manager, Lancashire Syndicates at Lloyd’s
Leonora Siccardi, Global Head of Operations and Client Services, Aon
Stuart Willoughby, Global Head of Claims, SCOR
  • How do we ensure a modern and interactive customer experience?
  • The role of culture in innovation.
  • Shifting the focus of innovation away from technology.
  • How do we create modern and global service leaders in claims?

11:30 - 12:15 Cyber and Claims

Panel discussion: ​Cyber and Claims 
Mark Harksworth, Global Technology Specialist Practice Group Leader, Sedgwick (moderator)
Richard Breavington, Partner, RPC
Roger Francis, Cyber Claims Director, CFC Underwriting
Tony Kriesel, Senior Claims Underwriter, Hiscox London Market
Helga Munger, Senior Claims Manager, Munich Re
Luke Johnson, Claims Manager, Canopius
  • What are we doing to make people aware of the cyber impact and risk? 
  • How is the market handling cyber claims differently than the more traditional classes of business?
  • The gaps and risks from a claims perspective when trying to handle cyber business.

12:15 - 12:40 Keynote

Julia Graham, Deputy CEO and Technical Director, Airmic

12:40 - 12:45 Chair's closing remarks 

Rachel Dalton, Senior Reporter, Insurance Insider

Previous Attending Companies Include

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What Previous Attendees Say

This event ticked all of the boxes in terms of accessibility, flow of discussions and canvassing the component market opinions. Very well organised."

"Great content, speakers and terrific opportunity to meet who-is-who in London ILS scene. Well done, Trading Risk, for putting together this event!"

"The best way to network, have a good sense of where the market is at and hear latest developments from peers."

"The best conference of the year so far."

 

 Some Attending Companies Include

Agora Underwritng  •   Allianz  •  Allied World  •  Amtrust  •  Aon  •  AXA XL •  AXIS Capital  •  Beach & Associates  •  Beazley  •  Belvedere Mead  •  Besso  •  Brunel Insurance Brokers  •  Canopius  •  Charles Taylor Adjusting  •  Chubb  •  DARAG Group  •  Enstar  •  Fidelis  •  Generali UK  •  GIC of India, UK Branch  •  Guy Carpenter  •  Hamilton-Bond  •  Hiscox  •  Humboldt Re Limited  •  JS Held  •  Kennedys Law LLP  •  Kermen  •  Kobus Brink  •  Liberty  •  Lockton  •  Markel  •  Marsh JLT  •  Nephila Syndicate Management  •  QBE  •  QIC Global  •  Ren Re  •  RFIB  •  Riverstone  •  RKH Specialty  •  Ryan Re  •  SCOR  •  Swiss Re  •  THB Group  •  Tokio Marine Kiln  •  United Insurance Brokers  •  Willis Re  •  Willis Towers Watson  •  Zurich  

Join the 2021 Waitlist

The (Re)insurance Claims Congress 2020 is free to attend for claims professionals or senior market practitioners operating within an insurer, (re)insurer, MGA or brokerage​. Service providers must enquire.

Download the Full Preview

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Venue

Address

etc.venues Monument

8 Eastcheap

London

EC3M 1AE

Transport
Click here for directions to the venue.
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