Luke Johnson

Luke Johnson, cyber claims manager, Canopius, has extensive experience of handling cyber insurance claims across a variety of broad portfolios. He redesigned the cyber claims service for Canopius-backed policies and works closely with the underwriting teams to help develop new cyber insurance products. Luke oversees a team that manages a wide range of claims from SME insureds to global corporations.

Luke holds a BSc (Hons) in computer science and is also a qualified solicitor of the Senior Courts of England and Wales. Prior to joining Canopius, he held legal positions at Sedgwick, Detert, Moran & Arnold LLP where he specialised in international D&O, FI and cyber insurance coverage and dispute resolution.

Roger Francis 

Roger Francis has 15 years’ experience in information security, helping businesses protect their organizational assets from cyber threats, developing global security governance programs, and responding to headline cyber breaches.

Prior to joining CFC as Cyber Claims Director, Francis was Head of EMEA Security Advisory at Aon / Stroz Friedberg, where he delivered proactive cyber risk solutions to insureds and helped clients quantify and manage cyber risk. Before Aon, he was the EMEA Strategic & Cyber Insurance Lead at Mandiant (FireEye), and Director of Professional Services for McAfee (Intel Security).

In his role at CFC, Roger leads CFC’s cyber claims and incident response organization, the largest in-house team of its kind in the world, as well as oversees CFC’s cyber risk management services. Understanding that businesses are ultimately buying a claims service when they purchase a cyber insurance policy, his focus is on bringing technical expertise and real-world claims handling experience to the client, making the difference between a business suffering a catastrophic loss or getting back online quickly.

Philip Godwin

Responsible for global claims performance oversight of the Lloyd’s market and performance improvement under the Lloyd’s claims strategy.  
Involved over the past twelve years at Lloyd’s in working with the market to address a wide range of specific and market level challenges and to enhance the Lloyd’s claims proposition. This includes driving the Lloyd’s claims lifecycle reduction programme “LEAP” and involvement as part of the Future at Lloyd’s Blueprint 1 development and design team.

Has held a special focus on catastrophe response over the past ten years and led the Lloyd’s Market Claims Support team to Chile, Japan and the US VI. Presently involved in an industry focus group on increased planning for California earthquake response. 
Joined the industry in 1982 and Lloyd’s in 2007 having worked for international broking firms across both placing and claims roles including as Claims Director and Board Director of Carvill London Ltd.

Colin Masson

Colin Masson, is Head of First Party Complex Claims at Beazley Group PLC. His role covers responsibility for Marine, Aviation, Space, Property and Reinsurance, Political Risk, Terrorism, Accident and Contingency. Colin was previously Head of Group Claims Operations. He is a lawyer by background and practised in the insurance litigation practice of a leading city firm before joining Beazley 11 years ago. At Beazley he initially led the UK and International claims team before moving into Underwriting as Head of UK Professional Indemnity. He was seconded to Lloyd’s for most of his working week for 3 months last year as solution owner for Claims within the Future at Lloyd’s Blueprint vision development.

Steven Roberts

Stephen Roberts is RiverStone’s Executive Claims Director. With 36 years in the insurance industry, Stephen oversees inwards claims for the RiverStone Europe Group. He joined RiverStone in 2012, and has served in a number of industry leadership roles and trade groups, including the Insurance and Reinsurance Legacy Association (IRLA), of which he is the Chairman, as well as sitting on the Board of the Claims Faculty of the Chartered Insurance Institute. Stephen is ACII qualified and prior to RiverStone, worked for Brit Insurance for 10 years, most recently as Head of UK Claims.

Steve Robson

Steve is based in London and leads the London Market Advocacy Group for Willis Re, handling all areas of business from all territories. His specific responsibilities include developing the Claims Advocacy Team and ensuring a fit for purpose unit with a problem-solving reputation inside and outside of Willis Re.

He has an extensive CV including Senior Executive roles in major insurance companies and has served as an Executive Director on several boards including Brit, CTMA and Alterra.

He gained his MBA in 2004.