Insider Progress


Date: March 2020

City: London, venue TBC


The next Insider Progress event will take place in March 2020. Further details will be released shortly but in the meantime, please go ahead and pre-register your place.


Whilst you wait for more information, head over to our Mentoring page to find out about our brand new mentoring programme!




Business leaders, experts, and innovators

Sheila Cameron

Lloyd's Market Association

Richard Coulson

UK CUO and Executive Head of Bespoke and Specialty Lines

Sharon Crofts

Director of Reinsurance and Credit Control
Markel International

Ann Haugh

President, Global Markets
Axis Re

Steve Hearn

BGC Insurance Group

David Howden

Hyperion Insurance Group

Trudi Johnson

Director of HR

Clare Lebecq

London Market Group

John Neal


Emma Woolley

Cathedral Underwriting


08:30 - 09:05 | Registration & breakfast



09:05 - 09:10 | Welcoming remarks

  • Catrin Shi, Co-Founder, Insider Progress & Managing Editor, The Insurance Insider



09:10 - 09:40 | Fireside chat hosted by David Howden, CEO, Hyperion Insurance Group

  • Kate Banson, Head of HR, RKH Specialty
  • Katie Brickell, Divisional Director, Fine Art & Species, Howden UK
  • Elliott Nice, Office Manager and EA to CEO, Hyperion X



09:40 - 10:05 | Keynote and Q&A

  • John Neal, CEO, Lloyd's



10:05 - 10:55 | Panel discussion: Question time with the C-suite

  • Catrin Shi, Co-Founder, Insider Progress & Managing Editor, The Insurance Insider (Moderator)
  • Sheila Cameron, CEO, Lloyd's Market Association
  • Steve Hearn, CEO, BGC Insurance Group
  • Trudi Johnson, Director of HR, AIG UK
  • Emma Woolley, CEO, Cathedral Underwriting
    • ​How to create a culture in which people can speak out against inappropriate behaviour
    • Taking responsibility when misconduct or other issues arise - are we doing enough?
    • Ensuring equal opportunities for all
    • Gender balance quotas - do they work?
    • Measuring improvement on D&I - is it really achieveable?


10:55 - 11:20 | Coffee break



11:20 - 12:00 | Panel discussion: Workplace wellbeing

  • Catrin Shi, Co-Founder, Insider Progress & Managing Editor, The Insurance Insider (Moderator)
  • Richard Coulson, UK CUO and Executive Head of Bespoke and Specialty lines, Fidelis
  • Sharon Crofts, Director of Reinsurance and Credit Control, Markel International
  • Ann Haugh, President, Global Markets, Axis Re
  • Clare Lebecq, CEO, London Market Group
    • ​Supporting employees with their mental health - how to recognise the signs and how to best support them
    • Managing stress
    • Are companies monitoring staff wellbeing and mental health? Should they?



12:00 - 12:05 | Closing remarks

  • Catrin Shi, Co-Founder, Insider Progress & Managing Editor, The Insurance Insider



12:05 | Conference close


Business leaders, experts, and pioneers

(further speakers to be announced soon)

Caroline Bosher

Renegade Generation

Fiona Green

Renegade Generation

Sue Langley

Non-Executive Chairman
Gallagher UK

Jennette Newman

Clyde & Co

Steve Parry

Global Head of Technical Claims
AIG Inc.

Tali Shlomo

People Engagement Director
Chartered Insurance Institute

Heidi Watson

Clyde & Co



08:30 - 09:10 | Registration & breakfast


09:10 - 09:15 | Welcome speech

  • Catrin Shi, Co-Founder, Insider Progress


09:15 - 09:20 | Opening remarks

  • Jennette Newman, Partner, Clyde & Co


09:20 - 09:50 | Keynote/Fireside chat

  • Sue Langley, Non-Executive Chairman, Gallagher UK


09:50 - 10:30 | Panel discussion: Talent retention and servant leadership

  • Catrin Shi, Co-Founder, Insider Progress (Moderator)
  • Steve Parry, Global Head of Technical Claims, AIG Inc.
  • Tali Shlomo, People Engagement Director, Chartered Insurance Institute
  • Heidi Watson, Partner, Clyde & Co


Hear from leading leading voices in the insurance industry on how best to nurture and retain talent, with concrete examples and robust debate on what works best for insurance.


In this panel we will discuss the practicalities of policies such as paternity and shared parental leave, the changing needs of an ageing workforce and brainstorm ideas on talent retention.

10:30 - 11:20 | The Age Advantage - how to turn an ageing workforce from threat to secret weapon

  • Caroline Bosher, Co-Founder, Renegade Generation
  • Fiona Green, Co-Founder, Renegade Generation


Renegade generation, one of the foremost thinks in the ageing workforce space, will uncover significant age-related trends and challenges affecting the UK insurance sector. Their session will explore the impact and opportunities brought on by an ageing workforce along the employee lifecycle. They will deep dive into key areas with real examples, evidence and practical ideas to ensure business leaders can successfully prepare for the multigenerational workplace of the future.


11:20 | Close




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Hyperion Insurance Group

One Creechurch Place





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