Insider Progress


Recognising the 'Class' Ceiling and Developing Confidence in Yourself



Date: 12 March 2020

Time: 08:00 - 10:00

Venue: Talbot, an AIG company, 60 Threadneedle Street, London, EC2R 8HP


Insider Progress is designed to provide a clear view of how embracing and celebrating employees’ differences can bring new business opportunities in (re)insurance.


Keeping intersectionality at the core, we are determined to offer individuals the opportunity to openly address and tackle the difficulties they face. This Insider Progress conference will focus how classism disrupts social mobility in the insurance industry.


We are supporting the conversation with a workshop led by Siân Jones - an ITV News Presenter and Broadcaster who also worked for Sky News, Bloomberg, CNBC and GMTV. The workshop is designed to help individuals learn how to assert themselves in the workplace and promote one’s personal brand.




Business leaders, experts, and innovators

Karen Graves

Senior Independent Director

Mitra Janes

Group Head of Diversity & Inclusion

Siân Jones

ITV News Presenter and Broadcaster who also worked for Sky News, Bloomberg, CNBC and GMTV

Romaney O'Malley

Chief Financial Officer


Iveren Yongo

Associate Cyber Underwriter


08:30 - 09:05 | Registration & breakfast



09:05 - 09:10 | Welcoming remarks

  • Catrin Shi, Co-Founder, Insider Progress & Managing Editor, The Insurance Insider



09:10 - 09:40 | Fireside chat hosted by David Howden, CEO, Hyperion Insurance Group

  • Kate Banson, Head of HR, RKH Specialty
  • Katie Brickell, Divisional Director, Fine Art & Species, Howden UK
  • Elliott Nice, Office Manager and EA to CEO, Hyperion X



09:40 - 10:05 | Keynote and Q&A

  • John Neal, CEO, Lloyd's



10:05 - 10:55 | Panel discussion: Question time with the C-suite

  • Catrin Shi, Co-Founder, Insider Progress & Managing Editor, The Insurance Insider (Moderator)
  • Sheila Cameron, CEO, Lloyd's Market Association
  • Steve Hearn, CEO, BGC Insurance Group
  • Trudi Johnson, Director of HR, AIG UK
  • Emma Woolley, CEO, Cathedral Underwriting
    • ​How to create a culture in which people can speak out against inappropriate behaviour
    • Taking responsibility when misconduct or other issues arise - are we doing enough?
    • Ensuring equal opportunities for all
    • Gender balance quotas - do they work?
    • Measuring improvement on D&I - is it really achieveable?


10:55 - 11:20 | Coffee break



11:20 - 12:00 | Panel discussion: Workplace wellbeing

  • Catrin Shi, Co-Founder, Insider Progress & Managing Editor, The Insurance Insider (Moderator)
  • Richard Coulson, UK CUO and Executive Head of Bespoke and Specialty lines, Fidelis
  • Sharon Crofts, Director of Reinsurance and Credit Control, Markel International
  • Ann Haugh, President, Global Markets, Axis Re
  • Clare Lebecq, CEO, London Market Group
    • ​Supporting employees with their mental health - how to recognise the signs and how to best support them
    • Managing stress
    • Are companies monitoring staff wellbeing and mental health? Should they?



12:00 - 12:05 | Closing remarks

  • Catrin Shi, Co-Founder, Insider Progress & Managing Editor, The Insurance Insider



12:05 | Conference close


Business leaders, experts, and pioneers

(further speakers to be announced soon)

Caroline Bosher

Renegade Generation

Fiona Green

Renegade Generation

Sue Langley

Non-Executive Chairman
Gallagher UK

Jennette Newman

Clyde & Co

Steve Parry

Global Head of Technical Claims
AIG Inc.

Tali Shlomo

People Engagement Director
Chartered Insurance Institute

Heidi Watson

Clyde & Co



08:30 - 09:10 | Registration & breakfast


09:10 - 09:15 | Welcome speech

  • Catrin Shi, Co-Founder, Insider Progress


09:15 - 09:20 | Opening remarks

  • Jennette Newman, Partner, Clyde & Co


09:20 - 09:50 | Keynote/Fireside chat

  • Sue Langley, Non-Executive Chairman, Gallagher UK


09:50 - 10:30 | Panel discussion: Talent retention and servant leadership

  • Catrin Shi, Co-Founder, Insider Progress (Moderator)
  • Steve Parry, Global Head of Technical Claims, AIG Inc.
  • Tali Shlomo, People Engagement Director, Chartered Insurance Institute
  • Heidi Watson, Partner, Clyde & Co


Hear from leading leading voices in the insurance industry on how best to nurture and retain talent, with concrete examples and robust debate on what works best for insurance.


In this panel we will discuss the practicalities of policies such as paternity and shared parental leave, the changing needs of an ageing workforce and brainstorm ideas on talent retention.

10:30 - 11:20 | The Age Advantage - how to turn an ageing workforce from threat to secret weapon

  • Caroline Bosher, Co-Founder, Renegade Generation
  • Fiona Green, Co-Founder, Renegade Generation


Renegade generation, one of the foremost thinks in the ageing workforce space, will uncover significant age-related trends and challenges affecting the UK insurance sector. Their session will explore the impact and opportunities brought on by an ageing workforce along the employee lifecycle. They will deep dive into key areas with real examples, evidence and practical ideas to ensure business leaders can successfully prepare for the multigenerational workplace of the future.


11:20 | Close




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Hyperion Insurance Group

One Creechurch Place




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